Q: Are you manufacturer? A: Yes,we are manufacturer.
Q: How about price? A: We are direct manufacturer and will offer you the best price.
Q: Do you guarantee the prices in your catalog? A: Prices in the catalog are controlled by the manufacturer. Due to monthly manufacturer updates or part supersession's, it is not guaranteed to be 100% accurate. If there is a discrepancy you will be notified before any charges occur.
Q: Are all the items in the catalog in stock? A: Not all items are in stock. Some items will come from the parts depot and could take a 1-15 days to get to us. Items not in stock will be shipped as soon as they are received.
Q: How about quality of products? A: We strictly control every detail of the products. Each product is inspected before shipping. Q: When will you deliver the goods? A: If parts you asked are in stock,will ship within ONE week.If not,takes 15 working days or more days after receiving your 30% deposit. It also depends on the quantity and whether you need mould making.
Q: What information do I need to provide when inquiring about an order? A:Offer us your name, detailed address including postcode and phone number.
Q: What about payment terms? A: T/T, PayPal, western Union and Escrow are acceptable.
Q: Do you accept customized orders?
A: Yes. With design team, OEM and ODM orders are highly welcome. It is best if you could send me sample to confirm all details.